PRIVACY POLICY

Last Updated: 1/6/25

This Privacy Policy explains how Science Behind Sport Ltd ("we", "our", "us") collects, uses, and protects your personal data when you use our website https://www.sciencebehindsport.com (“the Site”), enrol in our courses, or interact with us in any other way.

By using the Site, you agree to the collection and use of your information in accordance with this policy.

 

1. Who We Are

Science Behind Sport Ltd is a company registered in England and Wales (Company No. 16045035).
Registered office: 1 London Road, Ipswich, Suffolk, UK, IP1 2HA
Website contact form: Contact Us

 

2. What Data We Collect

We may collect the following types of personal information:

• Identity Data – Name, email address, phone number
  
  
• Account Data – Course enrolments, usernames, passwords
  
  
• Payment Data – Billing address, transaction details (processed via secure third-party providers)
  
  
• Usage Data – IP address, browser type, operating system, time on site, course activity
  
  
• Communication Data – Emails, form submissions, support interactions

 

3. How We Use Your Data

We use your data to:

• Register and manage your account and course enrolment
  
  
• Provide access to course materials and track your progress
  
  
• Respond to customer service queries
  
  
• Process payments and send confirmations
  
  
• Improve our services and platform usability
  
  
• Send you marketing communications (if you opt in) 

 

4. Legal Basis for Processing

We process your data under one or more of the following legal grounds under UK GDPR:

• Performance of a contract – To provide you with course access
  
  
• Legal obligation – For tax, fraud prevention, or regulatory compliance
  
  
• Legitimate interests – For improving user experience, managing platform operations
  
  
• Consent – For email marketing or where required
    

5. Sharing Your Data

We do not sell your personal information.

We may share your data with:

• Payment providers (e.g. Stripe, PayPal)
  
  
• Learning management systems and content hosts
  
  
• Contributors or instructors, where necessary
  
  
• IT and website service providers (e.g. analytics platforms)
  
  
• Legal authorities, if required by law 

 

All third parties are required to comply with UK data protection laws.

 

6. Cookies

We use cookies and similar technologies to:

• Improve site functionality
  
  
• Track course progress and platform usage
  
  
• Run basic analytics
  
  

You may disable cookies in your browser settings, though some features may be limited. For full details, see our Cookies Policy (coming soon).

 

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
  
  
• Rectify incorrect or incomplete data
  
  
• Erase your personal data ("right to be forgotten")
  
  
• Restrict or object to data processing in certain cases
  
  
• Port your data to another provider
  
  
• Withdraw consent at any time (for marketing, etc.)
  
  

To exercise your rights, contact us here: https://www.sciencebehindsport.com/contact. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

 

8. Data Retention

We retain your data:

• For the duration of your course access (typically 6 months)
  
  
• For up to 6 years thereafter for legal or accounting purposes
  
  
• For marketing communications until you opt out 

 

9. Data Security

We implement industry-standard security measures. However, no system is completely secure, and we cannot guarantee absolute data protection. Please do not share your password and contact us if you suspect misuse.

 

10. Children’s Privacy

We do not knowingly collect data from children. If you believe a child has provided us with personal data, contact us immediately for removal.

 

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with a revised "Last updated" date.